Service
Chatbots & AI Agents
An intelligent assistant available 24/7 to answer your customers, qualify your prospects, and relieve your teams. No coffee breaks, no vacations, no mistakes.
Trusted by individuals and teams
Your teams spend too much time answering the same questions
Meanwhile, your competitors who have deployed AI agents respond in 3 seconds, 24/7. And their teams focus on requests that truly matter.
Every day, your customer support or sales team:
- Answers the same questions for the tenth time ("Where's my order?", "What are your prices?", "How does it work?")
- Leaves prospects waiting hours for a first response
- Create tasks in Notion or Asana by hand
- Manually qualifies each incoming lead with the same questions
- Juggles between emails, chat, WhatsApp, and social media
- Misses opportunities at night and on weekends
An AI agent that handles 70% of conversations for you
Our chatbots aren't the rigid decision trees of the 2010s. They're conversational agents powered by generative AI, capable of:
Understanding questions in natural language
01
Responding in a personalized and contextual way
02
Accessing your data in real time (orders, inventory, CRM)
03
Learning from your documents and knowledge base
04
Intelligently escalating to a human when necessary
05
A visitor arrives on your website at 11 PM. They ask a question about a product, want to know if it's compatible with their equipment, then ask about delivery times. The agent instantly answers everything, offers a promo code, and collects their email. The next morning, your sales team has a qualified lead ready to convert.
What our AI agents do for our clients
Automated Customer Support
The agent answers frequently asked questions (FAQ), provides real-time order status, guides customers through processes (returns, claims), and creates tickets for complex cases.
Typical: 60-80% of requests handled without human intervention.
Lead Qualification
The agent engages visitors, asks the right questions (budget, timeline, needs), evaluates their interest level, and passes qualified leads to your sales team with full context.
Typical: Qualification time divided by 5, conversion rate up 30%
Appointment Booking
The agent offers available slots (connected to your calendar), confirms the appointment, sends reminders, and handles rescheduling.
Typical: Zero friction, no-show rate reduced by 40%.
Product Assistant / Advisor`
The agent knows your catalog inside out. It recommends the right products based on expressed needs, compares options, and answers technical questions.
Typical: Increased average cart value, improved customer satisfaction.
Where your customers expect you
Our AI agents integrate with the channels your customers already use:
- Website Widget: A chat integrated into your site, customized to your brand colors, available on all pages.
- WhatsApp Business: Respond to your customers on their favorite messaging app, automatically.
- Messenger (Facebook/Instagram): Handle your DMs effortlessly, even with high volumes.
- Slack / Microsoft Teams: Stripe, QuickBooks, Pennylane, Sellsy
- Email: The agent can also process and respond to incoming emails according to your rules.
Note: One agent, multiple channels. Conversations are centralized and history is shared.
Powered by the most advanced AI
OpenAI GPT-4
State-of-the-art text understanding and generation
Anthropic Claude
Nuanced responses and instruction following
Open source models
For cases requiring private hosting
What makes our agents unique:
Trained on your data
The agent learns from your documentation, FAQs, product sheets, conversation history. It speaks like you.
Connected to your systems
Real-time access to your CRM, order management, calendar. The agent gives precise answers, not generalities.
Built-in guardrails
The agent only responds to what it knows. In case of doubt or sensitive requests, it escalates to a human.
Continuous improvement
We analyze conversations, identify gaps, and improve the agent over time.
What you actually gain
24/7 Availability
Your customers get instant answers, even at 3 AM or on Sundays. You never lose another lead.
Instant Response Time
3 seconds instead of 3 hours. Customer satisfaction skyrockets.
Data and Insights
Every conversation is analyzable. You better understand your customers' questions, frustrations, and needs.
Clear Visibility
Every action is tracked. You know exactly what's happening, when, and why.
Instant Reactivity
Your leads are processed in seconds, not hours. Your clients receive their documents instantly. Everything speeds up.
Clear Visibility
Every action is tracked. You know exactly what's happening, when, and why.
Support Team Relief`
Repetitive questions disappear. Your team focuses on complex, high-value cases.
Unlimited Scalability
1 conversation or 1,000 simultaneous ones, the agent handles the load. Your growth is no longer held back.
How we deploy your AI agent
Step 1
Needs Analysis
We identify priority use cases, frequently asked questions, and channels to cover.
Step 2
Knowledge Collection
We gather your documentation, FAQs, product data, and structure the agent's knowledge base.
Step 3
Configuration and Customization
We configure the agent: tone of voice, response rules, system connections, escalation scenarios.
Step 4
Testing and Adjustments
We test the agent with real scenarios, refine responses, and eliminate edge cases.
Step 5
Deployment
The agent goes live on your channels. We monitor the first conversations and adjust if needed.
Frequently Asked Questions
Couldn’t find what you were looking for? write to us at
contact@lesage.digital
Can the agent really understand all questions?
Current AI models understand natural language with impressive accuracy. The agent handles rephrasing, typos, and implicit questions. For truly off-topic cases, it escalates to a human.
How does the agent know my products/services?
It's using intelligent tools to automatically execute tasks you used to do manually: sending emails, transferring data, answering questions, extracting information, etc.
What happens if the agent doesn't know the answer?
It's using intelligent tools to automatically execute tasks you used to do manually: sending emails, transferring data, answering questions, extracting information, etc.
Can I see what the agent says to my customers?
It's using intelligent tools to automatically execute tasks you used to do manually: sending emails, transferring data, answering questions, extracting information, etc.
How long to deploy an agent?
It's using intelligent tools to automatically execute tasks you used to do manually: sending emails, transferring data, answering questions, extracting information, etc.
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